Dedicated Support

PayQuicker treats our Clients as true partners and in doing so supports them in every step.  We provide resources to make their transition smooth along with on-going resources to keep their programs thriving and their customers satisfied.  Several areas of dedicated support include:

  • Project Planning & Implementation
  • Program & Account Management
  • Customer Support

Project Planning & Implementation

PayQuicker has a simple and straightforward on-boarding process which allows new clients to easily get transitioned and start making payments using the PayQuicker platform.  While the process is simple, it does require planning and timing to ensure payment operations are uninterrupted.  We assign an internal project team, who are selected based on project scope and client needs. The team members work hand-in-hand with the Client to determine required tasks and timelines.  Communication becomes key not only with the Client but with their Customers as well.

Program & Account Management

Each Business Client is assigned a dedicated Account Manager who monitors the overall program and becomes the primary point of contact for all day-to-day activities.  The Account Manager is part of the original Project Team so they are familiar with Client, their payment processes, internal operations, and Customer needs.  With that in mind, the Account Manager ensures that all aspects of the program are working in sync, meeting objectives, and exceeding expectations.

Customer Support

The PayQuicker Support Team is a group of dedicated in-house bi-lingual support staff who are fully trained on all aspects of the PayQuicker platform. The team is ready to assist by phone, Live Chat, or email to ensure all Customer inquiries or issues are acknowledged and resolved.  We use a robust administration and ticketing system to ensure every issue is tracked, assigned to the appropriate party, and resolved in a timely fashion.

Contact Us to Get Started

Whether you are making thousands of payments daily, weekly, or monthly, in the US or internationally, PayQuicker can provide a more cost-effective and scalable solution for you.  Contact us today by calling 1-844-258-3006 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.   for more information, including a free cost-saving assessment and to schedule a demo.

CONTACT US

PayQuicker, LLC
400 Linden Oaks, Suite 320
Rochester, NY 14625
 
+1 (844) 258-3006
+1 (585) 228-2715
sales@payquicker.com

PARTNERS

PayQuicker LLC BBB Business Review